Many of our clients have international addresses and phone numbers and the system, as it is now, does not allow us to enter their information. Is it possible to expand those possibilities or have a checkbox for international contact information that would remove the formatting you have in place so that we may enter the unrecognized information?
Hello
In our updated UI, we do allow for International Addresses for Borrowers and Sellers. We do not currently allow for International Phone Numbers, but we do know it is a need and are researching the possibilites (for use with the Closing Portal etc). Please stay tuned for future releases with updates!
E-Closing