When reconciling ClosingVue activity with the bank statement, the bank statement gives no information as to which invoice the ACH is paying. The department processing the "Pay Invoice by ACH" transactions in ClosingVue needs to send identifying information to the other bank along with the ACH. Ideally, the identifying information would be the File Number Reference.
The ACH payments are processed by the Underwriter. Unfortunately, we don't have any control over what information they accept from us.